SUSTAINABILITY

Catzorange is a small studio and family run business.
To reduce our environmental and social impact, all pieces are made by hand and on demand using natural materials in our own Catzorange Studio. Your Catzorange piece arrives inside a natural cotton dustbag. You can use the dustbag to store your Catzorange piece. You can also carry it with you and use it to keep your small belongings safe, or to replace a plastic bag when buying your fruits and vegetables. Who doesn’t love a good dustbag!

We are actively zeroing our use of plastic to keep our planet and tomorrow plastic free.
All orders are now shipped using compostable mailers (yes! fill it with your food scraps and throw it onto your compost pile). Larger orders are shipped using recycled paper boxes that can go into the recycling bin.



SHIPPING

We ship worldwide with DHL. 
All pieces are made to order and generally leave our Berlin studio once a week. 
Once your orders leaves the studio you will get a notification email with your tracking number and delivery information.
Should you need an order expedited contact us with your request and we will do our best to get your products to you as fast as possible.

shipping

No customs on orders inside the EU :)

The shipping prices do not include duty or customs fees that your country may charge. We have no control over these charges and are not responsible for them. If you have any questions about shipping methods or placing an international order, please send an email to studio@catzorange.com. If you choose not to accept your shipment, you will be charged the shipping and return costs. Catzorange is not responsible for lost or damaged packages.



Returns

Each piece you order is unique and we want you to be happy with your purchase.
In case you don’t love it, you can email us within 3 days of receipt of the package to arrange a return. 
Returns must be shipped back to the Catzorange studio in Berlin, Germany within one week of contacting us. 
All items that are returned for an exchange or refund must be unworn and have their original tags and packaging. 
Catzorange is not responsible for return shipping costs nor duty reimbursement in the case of international purchases.  


SAMPLE SALE: All sales are final.



Since we are a small studio you can always give us a quick hello at studio@catzorange.com and one of us will get back to you as soon as possible